Delightchat

Overview

DelightChat is an omnichannel customer support and WhatsApp marketing platform (official WhatsApp Business API, green-tick verified) built for Shopify D2C/e-commerce merchants -- helpdesk, cart-recovery automation, and an AI chatbot across Instagram/Facebook/email/WhatsApp. Grew as a bootstrapped-style micro-SaaS (reported reaching $30K MRR in 14 months per a founder podcast account) -- no VC funding round was found disclosed anywhere in this research pass. Gemba's portfolio page marks it 'Full Exit' -- no acquirer or company-level M&A event was found; the product (delightchat.io) is still live and actively listed on Shopify's App Store as of this pass, so 'Full Exit' most likely reflects Gemba's own investment exit (e.g. a secondary sale), not a company acquisition/shutdown. Flagged, not resolved with certainty. HQ city not found in any source -- left null rather than guessed.

Key Facts

Sector

SaaS

Focus Areas

Related on NestLens

• Gemba Capital · Capital Manager (GP)